FAQs


Q: WHERE DO YOU SHIP TO?

A: We operate globally and ship worldwide to all major destinations.

 

Q: WHY ISN'T MY TRACKING NUMBER WORKING?

A: Tracking information is usually available within 48 hours from being shipped.

 

Q: HOW LONG WILL MY ORDER TAKE TO ARRIVE?

A: All orders are usually processed and shipped within 1-3 business days and delivered within 8-16 business days. Due to the COVID-19 pandemic, some orders may be delayed and delivered within 3-5 weeks. In the case an order is delayed we make it our priority to maintain communication until order has been delivered. 

 

Q: IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?

A: Absolutely. We have SSL security to ensure all your personal information is encrypted. We do not store any of your credit card information and it will only be used for the purchasing of your product. 

 

Q: DO YOU OFFER REDUNDS?

A: We can usually offer a full refund on your order if there is any kind of issue. Simply visit our refunds policy page for complete details.

 

Q: WHAT DO I DO IF MY QUESTION IS NOT ANSWERED HERE?

A: If you have any other questions that are not addressed here, Please contact us and we will get back to you as soon as possible!